Improving A Company By Means Of International Certification


Progress is impossible without change; and those who cannot change their minds cannot change anything. – George Bernard Shaw

It may be hard for an egg to turn into a bird: it would be a jolly sight harder for it to learn to fly while remaining an egg. – C. S. Lewis

If a company wants its name to become firmly entrenched in the market, then it may have to restructure its processes, people and technology aspects to get on par with the companies which are a force to reckon with.

First a company has to consider if it is a local based company or one following guidelines of organisations around the world. Organisations can be divided in to two types: one, which are proprietor-based and have their own set of guidelines. The second one can be called as the public framework companies which follow the standards that are cross-checked with different sets of environments in multiple types of organisations and disciplines. Examples: ITIL, PRINCE2, PMBOK and ISO2000.

In a proprietary organisation, the knowledge, leadership and distribution of jobs will be as per the requirement of the circumstances and may not be role-defined. Usually, it will be difficult to adopt or transfer the knowledge as it will be locally based and the owner can refuse to part with their trade secrets unless they are bound by an agreement.

On the other hand, the knowledge that are followed by public standard companies are widely distributed across the globe and each organisation qualified adheres to specific principles and practices. A common language is followed throughout the globe.

The best way for an organisation should be – it could cultivate its own proprietary knowledge based on public frameworks, guidelines and standards.

An organisation can increase its stature in the market by means of getting accredited in the technical competence and integrity. Some of the reasons are:

Customers and client organisations can be assured of the best services and they can also save their time and cost when selecting suppliers.

An organisation can be accredited only in a particular domain if they comply with the best practice and standards and their staff will be well versed with the technical knowledge and experience.

If an organisation fails to keep its pace with other organisations around the world with regards to standards followed in a particular industry, it will lose its place in the market. It should always respond effectively to changes in terms of market environment.

An organisation should always define its service value as defined and measured by the customer. Only quality service can distinguish an organisation from its competitors which will be useful to attract and retain customers.

Other than the certification, a company’s management should also know about the recent trends regarding technical innovations and other details in their specific industry. Once you follow the best practices prevalent in the industry, then your organization can produce high quality products and services.


Source by Sathya Narayana

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